enrolment » student information
Refunds
All requests for refunds must be in writing. Refunds will not be given unless received (in writing) by the College office 14 days prior to the commencement of the course.
An administration fee ($16.50 inc GST) will be charged for all cancellations. The College reserves the right to alter its program as circumstances require.
If the College cancels a course you will receive a full refund as soon as possible, either by cheque or by credit to your credit card account.
If you miss out on a place because a course is full, you will be offered an alternative course, an advance booking for next term, or your fees returned to you in full. If you are not satisied with a course we will refund your tuition fees - please refer to the statement on 'course quality and suitability'.
No refunds will otherwise be given. WE CANNOT ACCEPT RESPONSIBILITY FOR CHANGES IN PERSONAL OR WORK CIRCUMSTANCES. The College does not accept "conditional enrolments" and will deal with the enrolled participant only.
A 'No Refunds Policy' applies to all online learning courses once you have been issued with your user name and passwords, whether you have accessed the system or not.
Transfers
Transfers are not possible after the second session of any course.
Transfers from one term to another are possible but not automatic upon written application to the College, and are subject to an administration fee ($11 incl GST).
Fees
Fees for each course accompany course details. Fees cover only tuition and course notes where appropriate. Any materials required are an additional cost. All course fees on this site include GST except where indicated by “GST Free”.
Concessions
Concessions are available to full Centrelink beneficiaries in receipt of one of the following:
- Aged Pension
- Carers Pension
- Disability Support Pension (accompanying carer enrols free)
- Sickness Benefits
- Sole Parent Pension
- Unemployment Benefits (Newstart/Jobstart Allowance)
- Seniors Card holders
- Parenting Payment Allowance (from 1/1/08)
Concessions can be claimed at the time of enrolment only, by writing your concession number on the enrolment form and signing in the space provided (Concessions are not available with online enrolment). Those claiming concessions will need to produce their concession card/document at the course upon request, otherwise the full fee will become payable.
Concessions are available on all courses except where ‘No Concession’ appears in the description. To work out your concession fee, take $30 off the published fee. Concessions are not available online.
Membership
For a yearly fee of $5.50 (incl GST) you can become a member of the College, vote in College Council Elections and have a say in how the College is run.
Add $5.50 (incl GST) and tick the membership option on the enrolment form.
Membership may be taken out at any time and is for four terms.
Certificates
Certificates are issued at the request and discretion of the tutor and are subject to attendance (7 of 8 sessions or equivalent) and participation requirements.
A $5.50 (incl GST) fee is charged for replacement certificates; $11 (incl GST) if the course was completed more than 12 months ago.
Course Changes
If the College has to change the way a course is delivered (due to tutor illness, for example), the new arrangements will be negotiated.
The people in the course, the tutor and a College Co-ordinator shall take part in the negotiations in order to reach arrangements acceptable to all concerned.
Course Attendance
Children, relatives and friends are unable to be accommodated on College venues or in classrooms while participants are attending courses.
No smoking on school grounds.
Please switch off mobile phones while attending your course.
Receipts / Confirmation
A receipt/confirmation will be posted or emailed to you within three working days from the receipt of your enrolment.
If you have provided the College with your email address, you will receive confirmation by email only.
If you do not receive this confirmation within 3 or 4 days please contact the College office.
Final confirmation is your responsibility.
Duplicate receipts/confirmations are not issued.
Enrol now and avoid disappointment
Enrol early and avoid disappointment. Course numbers are limited and cannot be exceeded. The College office is attended daily to handle enquiries and to process enrolments.
All participants must be pre-registered before attending their selected course. Enrolments received after the Wednesday before term starts will be accepted subject to course availability. Registrations must be received at the College office by close of business, Friday before term starts.
Enrolments for Weekend courses or courses starting later in the term should be received at least one week before advertised start date.
Protecting your privacy
Information concerning participants, including information submitted on the enrolment form will be used by Macarthur Community College or other authorised organisations for the purposes of general participant administration, communication, state and national reporting, program monitoring and evaluation.
The information may be disclosed to the National Centre for Vocational Education and Research (NCVER). The provision of this information is necessary for both enrolment and re-enrolment. Information provided will be held securely and disposed of securely when no longer needed. You may access your personal information by contacting the College office on 9826 6455.