***NSW Government Subsidised places may be available for qualifying applicants. Please see page 30 of the brochure or contact College office for more information.

Great customer service is not just about solving problems. It is about building lasting relationships that keep customers coming back. This short online course will equip you with essential communication skills to create positive, engaging interactions with customers, no matter the situation.

You will learn how to:
Communicate with ... Read On

***NSW Government Subsidised places may be available for qualifying applicants. Please see page 30 of the brochure or contact College office for more information.
The importance of nonverbal communication in business and in one's personal life cannot be underestimated. Your ability to interpret the non-verbal messages of customers and colleagues using positive non-verbal communication is the key to enhancing workplace relationships, influencing others, and improving social relationships.
The ... Read On

***NSW Government Subsidised places may be available for qualifying applicants. Please see page 30 of the brochure or contact College office for more information.

Executive Assistants (EAs), also sometimes called Personal Assistants (PAs), play key roles in an organisation because they assist one or more executives, such as high-level officials, the CEO, or the owner of a company.

This course has been designed for those looking to advance their career by securing a position as an EA/PA in ... Read On

***NSW Government Subsidised places may be available for qualifying applicants. Please see page 30 of the brochure or contact College office for more information.

Customers form a lasting impression of an organisation within 30 seconds of their first encounter. The receptionist and frontline staff are the first point of contact for customers so the role of frontline staff is as much about public relations and customer service as it is about the products and services a business provides.

This ... Read On