Boost Your Confidence and Communication Skills!

Do you want to express yourself clearly, set boundaries, and gain respect both at work and in daily life? This online workshop will equip you with practical techniques to communicate with confidence, handle challenging situations, and strengthen your personal and professional relationships.

You will learn how to:
1. Speak up assertively without feeling guilty or aggressive
2. Build self-confidence and credibility in any situation
3. Use positive communication to create better outcomes
4. Apply these skills at work and in everyday life

Join online at your own pace, with the option for one-on-one support from your tutor. Enrol anytime and start feeling more empowered today! No concession.

Agenda

In this short course we‘ll explore:

* The types of communication behaviour
* Recognising your own typical communication behaviour. How assertive are you?
* Myths associated with being assertive
* Taking stock of your usual communication style
* The Bill of Assertive Rights
* How our upbringing influences our communication behaviour
* The non-verbal communication of assertive people
* Paralanguage - Communicating assertively through voice and speech
* Establishing credibility - the tendency to self-sabotage
* Giving and receiving compliments
* Saying “no“ with grace and dignity
* Dealing assertively with criticism
* The technique of fogging
* Expressing your feelings with “I statements“
* Dealing assertively with criticism
* Using the broken record technique
* Where to from here?

Tutor Profile:

Liz Paine is a people development specialist with an extensive history in coaching training and as an organisational development, human resource management and communication specialist. Although her experience in business management is vast and varied, Liz particularly loves her roles as workshop facilitator and leadership coach.

Liz‘s says she gets the biggest buzz from tapping into the potential of others and helping her clients to achieve their career or business goals.

Liz began her career as a drama teacher and applies this creative background to her approach to training so her workshops are always full of interesting activities. Her enthusiasm for participatory style workshops plus her ability to ensure there are always successful outcomes for all participants make her a sought after management consultant, leadership coach and training facilitator.

Liz is equally at home working with young people beginning their career as she is with senior executive staff. Through her two companies: “Learning Insight“ and “The Occasional Speaker“, Liz offers an extensive and diverse range of professional development programs focusing primarily around interpersonal communication, leadership, customer service and business communication.

Today Liz‘s clients include industry associations, both large and small private enterprise, government departments, Industry Training Advisory Boards and private training providers. Liz has developed and delivered training programs for organisations such as The Marina Industries Association of NSW, The NSW Boating Industry Association, Marine Queensland, Toyota Motor Corporation, St Josephs Family Services, various city and regional Councils, The Skilled Group, The National Safety Council of Australia, Principals Associations and schools, National Parks and Wildlife, and international training colleges (and of course one of her particular favourites: Macarthur Community College) . to name just a few.

Materials

Computer with internet access. The tutor, Liz Paine will contact you by email once she is notified of your enrolment.

Venue

This course is conducted online.