Brush Up on Punctuation and Write with Clarity and Confidence!

Whether you are writing for work, study, or personal projects, using punctuation correctly makes your writing clearer, more professional, and easier to read. This course is your chance to refresh your skills and master the rules of punctuation with ease!

You will be guided step by step, from the basics to the trickier punctuation marks that often trip people up.

Perfect for professionals, students, or anyone who wants to polish ... Read On

***NSW Government Subsidised places available for qualifying applicants. There is also funding available for small business owners/employees if the business has less than 20 employees or a turnover of less than $2M/year. Please contact College office for more information.

Does everyone in the family know computers except you? Do the children know more than you do? If this sounds familiar or if you don't know how to turn on a computer then this comprehensive course is for you. It will include ... Read On

***NSW Government Subsidised places may be available for qualifying applicants. Please see page 30 of the brochure or contact College office for more information.

Great customer service is not just about solving problems. It is about building lasting relationships that keep customers coming back. This short online course will equip you with essential communication skills to create positive, engaging interactions with customers, no matter the situation.

You will learn how to:
Communicate with ... Read On

It's not what you say, it's how you say it (or write it).
Whether you communicate orally, or in writing, the way you express yourself will impact on the results you get. Even when you are conveying unpleasant news, the impact can be softened by the use of what we call positive language. In this course we'll explore how your communication style, and the actual words and phrases you use, impact on the message and the results you get.
You will learn simple techniques to rephrase your message to ... Read On

***NSW Government Subsidised places may be available for qualifying applicants. Please see page 30 of the brochure or contact College office for more information.

Executive Assistants (EAs), also sometimes called Personal Assistants (PAs), play key roles in an organisation because they assist one or more executives, such as high-level officials, the CEO, or the owner of a company.

This course has been designed for those looking to advance their career by securing a position as an EA/PA in ... Read On

***NSW Government Subsidised places may be available for qualifying applicants. Please see page 30 of the brochure or contact College office for more information.

Customers form a lasting impression of an organisation within 30 seconds of their first encounter. The receptionist and frontline staff are the first point of contact for customers so the role of frontline staff is as much about public relations and customer service as it is about the products and services a business provides.

This ... Read On